Terms & Conditions

In short, they basically say: be fair to us, and we’ll be fair to you.

Terms & Conditions

This page (together with the documents and other website pages referred to in it) tells you information about us and the legal terms and conditions (“Terms”) on which we supply any services (“Services”) listed on our website (“our site”) to you.

Please read these Terms carefully and make sure that you understand them, before ordering any Services from our site. Please note that by ordering any of our Services, you agree to be bound by these Terms and the other documents expressly referred to in it. For further information about our commitment to you, please see our Privacy Policy, Cookie Policy, GDPR Commitment, Acceptable Use Policy, Hosting Acceptable Use Policy and Website Terms Of Use.

If you refuse to accept these Terms, you will not be able to order any Services from our site. You should print a copy of these Terms for future reference.

We amend these Terms from time to time as set out in clause 6. Every time you wish to order Services, please check these Terms to ensure you understand the terms which will apply at that time.

1 Information about us

1.1 We operate the website and subdomains of twenti.com. We are Twenti Ltd, a company registered in England and Wales under company number 11047132 and with our registered office at Kemp House, 152-160 City Road, London, Greater London, EC1V 2NX.

1.2 To contact us, please see our Contact Us page.

2 Use of our site

Your use of our site is governed by our Terms of Website Use. Please take the time to read these, as they include important terms which apply to you.

3 How we use your personal information

We only use your personal information in accordance our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

4 Our Contract with you

4.1 These Terms and any document expressly referred to in them constitute the entire agreement between you and us (the “Contract”). You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document expressly referred to in them.

4.2 You have the authority to enter into this contract on behalf of yourself or your organisation. You’ll give us the assets and information we tell you we need to complete the Services, in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together.

4.3 We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every change request and deadline that’s set and on top of that we’ll maintain the confidentiality of everything you give us.

4.4 If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it will remain in place.

4.5 We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.

4.6 You have legal rights in relation to Services that are not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

5 How the Contract is formed between you and us

5.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

5.2 After you place an order, you will receive an e-mail inviting you to join our customer portal. You can view your subscriptions and invoices from within the portal. You can also cancel your subsciptions if necessary. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 5.3.

5.3 The Contract between us (and our acceptance of your order) will only be formed when we receive payment.

5.4 If we are unable to supply you with the Service ordered, for example because of an error in the price on our site as referred to in clause 11.4, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Service, we will refund you the full amount as soon as possible.

6 Our right to vary these terms

6.1 We may revise these Terms from time to time, including in the following circumstances.

6.1.1 changes in how we accept payment from you; and

6.1.2 changes in relevant laws and regulatory requirements.

6.2 Every time you order Services from us, the Terms in force at that time will apply to the Contract between you and us.

7 Providing Services

7.1 We will supply the Services to you from the date set in your invoice until the next billing cycle. We will supply the Services to you once we have received payment on an ongoing basis until the Contract is terminated in accordance with the Terms. We may use third-parties or third-party services when delivering Services to you.

7.2 Where the paid invoice sets out any milestones for the provision of Services, we will make every effort to complete the Services on time. However, there may be delays due to an Event Outside Our Control. See clause 18 for our responsibilities when an Event Outside Our Control happens.

7.3 We will need certain information from you that is necessary for us to provide the Services, for example, name, address, contact details. We may also require access to some of your third-party accounts to provide the Services, for example, Google Ads and Google Analytics. We will contact you about this. If you do not, after being asked by us, provide us with this information or permission, or you provide us with incomplete or incorrect information, we may make an additional charge of a reasonable sum to cover any extra work that is required, or we may suspend the Services by giving you written notice. We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked. If we suspend the Services under this clause 7.3, you do not have to pay for the Services while they are suspended, but this does not affect your obligation to pay for any services we have already delivered.

7.4 You are responsible for obtaining:

7.4.1 suitable licences of third party software; and

7.4.2 any third party cooperation and consents, which are required for the full use of the Services. We will not be liable for any delay or non-performance where you have not provided such licences and consents to us after we have asked.

7.5 We may have to suspend the Services if we have to deal with technical problems. We will contact you to let you know in advance where this occurs, unless the problem is urgent or an emergency. This does not affect your obligation to pay for any invoices we have already sent you.

7.6 If you do not pay us for the Services by the due date for payment, as set out in clause 12, we may suspend the Services 7 days after the due date until you have paid us the outstanding amounts. We will contact you by email to tell you this. This does not affect our right to charge you interest under clause 12.4.

 8. Our Services

8.1 Ad Grant Account Management

8.1.1 For our ad grant management services we do not guarantee results or ad spend given that engagement, search volume and bid amounts vary. We will ensure that we limit ad spend to remain within the allocated free credit available ($10,000/month) and that we will regularly inform you of account performance.

8.1.2 We do not guarantee that your account will remain compliant with Google Ad Grant policies, although we will make every attempt to ensure it does. In the event that your account is deactivated, we will endeavour to fix the necessary issues and attempt to reactivate your account free of charge.

8.1.3 We will regularly analyse your account and perform optimisations, at our discretion, to improve ad performance based on your organisation’s goals. We will work with you to create new ad campaigns and ad copy but the amount of services we provide will be limited to a reasonable amount in line with your monthly subscription payment.

8.2 Consulting

We provide consulting services to help you improve your organisation’ online presence and digital strategy. This information is provided in good faith and for informational use only.  In other words, we will not be held accountable for any losses or damages should you choose to act on the advice given.

8.3 Website Design and Web Content

8.3.1 If you choose a website design service with us we will aim to create a responsive WordPress website design that fulfils your requirements. We ensure that you will have permission to use any content we provide (text, graphics or photographs) as it will either be original or available for commercial use.

8.3.2 You’ll have plenty of opportunities to review our work and provide feedback – usually via a Hotjar feedback widget installed on the development site. We may also share a Google Drive folder to share content and we’ll have regular contact by either phone or email. You agree to give us reasonable notice to make the required changes and that all edits will be charged at the agreed hourly rate.

8.3.3 If—at any stage—you change your mind about what you want delivered or aren’t happy with the direction our work is taking, you’ll pay us in full for the time we’ve spent working until that point and may terminate this contract.

8.3.4 The terms of our website design services we provide vary by client and project and will be communicated to you via an invoice.

8.3.5 The website design features and services we advertise on our site refer in part to third-party products provided by Elegant Themes.

8.3.6 Browser compatibility is complex given the numerous combinations of; browsers, browser versions, devices and screen sizes. We aim to provide a consistent experience and functionality across all browsers but do not offer a guarantee.

8.3.7 Our website security tools are intended to improve website security and protect it against common malicious attacks. Our systems are not full-proof and so we provide no guarantee against losses or damages resulting from cyber-attacks.

8.4.8 Where we provide website maintenance services we will provide weekly updates to maintain desired functionality, improve performance and security. If you opt for your own website maintenance solution we will not guarantee our websites will function as desired with future updates.

8.4 Website Templates

8.4.1 The website templates we advertise or offer for download on our site are modified from third-party designs provided by Elegant Themes.

8.4.2 If you download our Free Charity Website Template, you confirm that you are a UK based not-for-profit organisation registered at the relevant governing body. We only grant you access to use the website template and receive lifelong updates based on this fact.

8.4.3 All our templates are provided in good faith and we offer no guarantee on their functionality or support related to their installation or design.

8.4.4 You have no permission to use or distribute our template without our explicit permission.

8.4.5 If you are found to be operating outside of the scope of this section 8.4 we will remove your access to lifelong updates and may request the removal of your website.

8.5 Website Analytics and Conversion Tracking

8.5.1 If you opt to integrate Google Analytics and custom dashboards with your requirements, the reports we provide are only guaranteed when they were installed – not against future updates.

8.5.2 Similarly, given the dynamic nature of websites, where we provide conversion tracking services we only guarantee tracking functions properly upon installation.

8.5.3 The website design features and services we advertise on our site refer in part to third-party products provided by Google LLC, Hotjar Ltd, Zoho Corporation and Elegant Themes.

8.6 Website Hosting

8.6.1 Where the Services we provide to you include shared website hosting, we will make available to you:

(a) hosting capacity on a shared server meeting the specification set out on the site which may vary from time to time;

(b) the ability to access, update or amend any websites, web applications, software, information, data, databases and other works and materials stored, transmitted, published or processed using the Services (the “Hosted Materials”) by FTP or similar means.

8.6.2 You warrant that any material that you display on the respective sites do not and will not infringe any applicable laws, regulations or display material which is obscene, indecent, pornographic, seditious, offensive, defamatory, threatening, liable to incite racial hatred or acts of terrorism, menacing, blasphemous or in breach of any third party Intellectual Property Rights (“Inappropriate Content”).

8.6.3 For the avoidance of doubt, we will have administration rights in relation to any shared server, and we may refuse any request to change the configuration of a shared server at our sole discretion.

8.6.4 We aim to keep your website online and maintain regular backups at all times, but do not offer a guarantee.

8.6.5  Unlimited hosting plans are subject to our fair use policy and if you breech our hosting terms of use we reserve the right to terminate your account immediately.

8.6.7  The hosting features and services we advertise on our site refer in part to third-party products provided by our partners Krystal Hosting Ltd.

8.7 Email services

8.7.1 Where the Services we provide to you include email transmission, storage and/or management services:

(a)we will provide POP3/IMAP/SMTP and webmail email services to you in accordance with the respective Service description.

(b) all shared hosting mailboxes will be protected by our anti-spam and anti-virus solution, StriKe.

(c) if you or a mailbox dedicated to you exceeds the relevant storage limit, we may delete stored emails to bring you or the mailbox dedicated to you within the storage limit.

8.8 SSL certificates

8.8.1 Where the Services we provide to you include SSL we will attempt to obtain an SSL certificate that you order using the interface on our site.

8.8.2 You warrant that:

(a) the information submitted for the purposes of an SSL certificate is current, accurate and complete; and

(b) you will keep the information required for the purposes of an SSL certificate up-to-date (which changes may be subject to additional payments as set out on our site).

8.8.3 You agree to the terms of the applicable SSL subscription agreement (as amended from time to time): www.geotrust.com, www.comodo.com and www.rapidssl.com.

8.8.4 We do not allow clients to install third party SSL certificates. Please note that this is because of the staff resource required to install and renew them.

8.9 Support

8.9.1 The Company will use reasonable endeavours to respond to requests for support in accordance with the support Services specifications as set out on our site.

8.9.2 We will use reasonable endeavours to ensure that a member of our support staff can be reached by email or phone and respond within 3 working days but offer no guarantee.

8.10 Administration

8.10.1 When carrying out the services outlined in this section we may need to complete some administrative tasks such as calling and emailing you. The time spent completing these activities will also be charged at the agreed hourly rate.

8.10.2 Where your subscription includes support, the time spent on administration will contribute to the amount of Services delievered to you and will be limited to a reasonable amount in line with your corresponding monthly subscription payment.

 8.11 Other Services

We may also provide additional services to you which we both agree on. Any subsequent hours or additional services, which are not described in this section, must be clearly stated in writing prior to any work commencing and may inolve a separate employment contract or service agreement.

9 Intellectual Property Rights

9.1 For the purpose of this Contract, “Intellectual Property Rights” shall mean all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, rights in designs, rights in computer software, database rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, whether registered or unregistered and including all applications for and renewals or extensions of such rights.

9.2 You retain all Intellectual Property Rights in the software and materials that you provide to us and you grant us a licence to such Intellectual Property Rights to the extent required for us to perform our obligations pursuant to this Contract.

9.3 All Intellectual Property Rights in any works arising in connection with the performance of the Services by us (the “Works”) shall be our property, and we hereby grant to you a non-exclusive licence to such Intellectual Property Rights for the sole purpose of receiving the benefit of the Services.

9.4 You guarantee that all elements of text, images or other artwork you provide are either owned by you, or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.

9.5 We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property.

9.6 Provided you’ve paid for the work and that this contract hasn’t been terminated, we’ll assign all intellectual property rights to you as follows:

(a) You’ll own the website or ad copy we design for you plus the visual elements that we create for it. We’ll give you source files and finished files and you should keep them somewhere safe as we’re not required to keep a copy.

(b) We’ll own any intellectual property rights we’ve developed prior to, or developed separately and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete website design and we’ll license its use to you, exclusively and in perpetuity for this contract only, unless we agree otherwise.

 

10 If there is a problem with the Services

10.1 In the unlikely event that there is any defect with the Services:

10.1.1 please contact us via email and tell us as soon as reasonably possible (including details of your name, your business and description of the issue);

10.1.2 please give us a reasonable opportunity to repair or fix any defect; and

10.1.3 we will use every effort to repair or fix the defect as soon as reasonably practicable and, in any event, within 3 working days.

10.2 You will not have to pay for us to repair or fix a defect with the Services under this clause 10.

10.3 If you are a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

11 Price of Services

11.1 The prices for the Services will be as quoted on our site from time to time.

11.2 Prices for our Services may change from time to time, but changes will not affect any order which we have confirmed and you have paid for.

11.3 The price of a Service includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being.

11.4 Our site contains a number of Services. It is always possible that, despite our reasonable efforts, some of the Services on our site may be incorrectly priced. If we discover an error in the price of the Services you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Service at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Services to you at the incorrect (lower) price.

11.5 Payments in respect of domain name registrations, domain name renewals and SSL certificate Services are non-refundable.

12 How to pay

12.1 You can only pay for the Services using a debit or credit card, direct debit or Bank Transfer. Card payments are processed by a third-party provider Stripe and Direct Debit orders are processed by Gocardless, which are names which may appear on your banking records. When you send a payment to us via a third party tool you agree to their terms of service.

12.2 Payment for the Services is in advance, unless explicitly agreed otherwise. You will be able to view all invoices and subscriptions from within your customer portal, which you will be provided access to when you become a customer.

12.3 All subscription payments are debited on the first of the month and so your first subscription payment will be calculated on a pro-rata basis.

12.4 All invoices are due on receipt and any late payments made 14 or more days after the invoice date will be subject to a 5% late fee. We reserve the right to charge additional interest on the full amount of all overdue debts at the rate of 3% per month. It is not our intention to charge you a late fee or interest on the overdue debts unnecessarily so we will send you regular reminders.

12.5 Adding your card to file or setting up a direct debit authorises us to auto bill you on your due date in accordance with the services ordered or delievered. You can manage this by contacting us via email or via our Contact page.

13 Termination and Cancellation

13.1 Either party (the “Non-defaulting Party”) shall be able to terminate this Contract immediately in the event that the other:

13.1.1 commits a material breach of any of its obligations under this Contract and has not remedied such breach (if capable of remedy) within twenty eight days of request from the Non-defaulting Party for remedy by serving written notice; or

13.1.2 is subject to any winding up order or resolution, has any provisional liquidator appointed to it, has a receiver appointed or is the subject of an application made to court for an administration order or if a notice of intention to appoint an administrator is filed or an administration order made in respect of it, is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986, enters into any arrangement for the benefit of or other compounds with its creditors generally or ceases or threatens to cease carrying on its business, or (being an individual) is the subject of a bankruptcy petition or order, or any equivalent processes in any jurisdiction.

13.2 Without prejudice to any rights that have accrued under a Contract or any of its rights or remedies, either party may terminate a Contract on giving not less than 14 days written notice to the other party. Notwithstanding the foregoing, if you have agreed and paid for a monthly or annual Service, we shall not be obliged to refund any pro rated payments if you cancel during the term.

13.3 Subscription orders can be cancelled from within the customer portal but the earilest possible termination is at the start of the next billing cycle. In the event that the next billing cycle is within the next 14 days, the earliest possible termination may be extended to the start of the following billing cycle.

13.4 An account may be terminated with immediate effect if abusive behaviour is directed at staff.

 14 Consequences of Termination

14.1 Other than as set out in these Terms, neither party shall have any further obligation to the other under a Contract after its termination.

14.2 Any provision of these Terms which expressly or by implication is intended to come into or continue in force on or after termination of a Contract shall remain in full force and effect.

14.3 Termination of a Contract, for any reason, shall not affect the accrued rights, remedies, obligations or liabilities of the parties existing at termination.

14.4 If a Contract is terminated pursuant to clause 13.2 or by you pursuant to clause 13.1:

14.4.1 we will promptly provide to you an electronic copy of the Hosted Materials; and

14.4.2 we will provide such assistance as is reasonably requested by you to transfer the hosting of the Hosted Materials to you or another service provider, subject to payment of our reasonable expenses.

15 Our liability if you are a business

This clause 14 only applies if you are a business customer.

15.1 Nothing in these Terms limit or exclude our liability for:

15.1.1 death or personal injury caused by our negligence;

15.1.2 fraud or fraudulent misrepresentation; or

15.1.3 any other area where it would be unlawful or invalid to seek to exclude liability.

15.2 Subject to clause 15.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

15.2.1 any loss of profits, sales, business, or revenue;

15.2.2 loss or corruption of data, information or software;

15.2.3 loss of business opportunity;

15.2.4 loss of anticipated savings;

15.2.5 loss of goodwill; or

15.2.6 any indirect or consequential loss.

15.3 Subject to clause 15.1 and clause 15.2, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Services.

15.4 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Services are suitable for your purposes.

16 Our liability if you are a consumer

This clause 16 only applies if you are a consumer.

16.1 Nothing in these Terms limit or exclude our liability for:

16.1.1 death or personal injury caused by our negligence;

16.1.2 fraud or fraudulent misrepresentation; or

16.1.3 any other area where it would be unlawful or invalid to seek to exclude liability.

16.2 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but subject to clause 16.1 above, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

16.3 We only supply the Services for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purposes, and subject to clause 16.1 above, we have no liability to you for any

16.3.1 loss of profits, sales, business, or revenue;

16.3.2 loss or corruption of data, information or software;

16.3.3 loss of business opportunity;

16.3.4 loss of anticipated savings; or

16.3.5 loss of goodwill.

16.4 Subject to the foregoing, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Services.

17 Indemnity

17.1 You shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with:

17.1.1 any breach by you of the warranties contained in clause 7; and

17.1.2 any claim made against us for actual or alleged infringement of a third party’s Intellectual Property Rights arising out of or in connection with the our use of software and/or other materials provided by you.

18 Events outside our control

18.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 18.2.

18.2 An “Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

18.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

18.3.1 we will contact you as soon as reasonably possible to notify you; and

18.3.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

19 Communications between us

19.1 When we refer, in these Terms, to “in writing”, this will include e-mail.

19.2 If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail or by pre-paid post to Twenti Ltd. We will confirm receipt of this by contacting you in writing, normally by e-mail.

19.3 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

19.4 If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

19.5 Calls may be recorded for training purposes.

20 Data Protection

20.1 In this clause 19, “Personal Data” has the meaning given in the Data Protection Act 1998.

20.2 We warrant that, to the extent that we process any Personal Data on your behalf:

20.2.1 we shall act only on instructions from you; and

20.2.2 we have in place appropriate technical and organisational security measures against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data.

21 Displaying Our Work

21.1 We reserve the right to display performance results and all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books.

21.2 Where we provide services to you agree to allow us to include a non-intrusive, no-follow footer link on your website which will usually take the form of ‘in partnership with Twenti” and link to a website owned by us.

22 Referral Program

22.1 The one month of free services as part of our referral program are offered on a Goodwill basis and are subject to availability. We will try to honour your one month of free services as soon as possible but are under no obligation to do so.

22.2 To qualify for our referral program the person/business that you refer must complete a payment for our services and notify us of your referral prior to their first payment.

22.3 Our referral program is offered exclusively for existing customers.

 23 Other important terms

23.1 This Contract constitutes the entire agreement between you and us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between you and us, whether written or oral, relating to its subject matter.

23.2 Each party agrees that it shall have no remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in this Contract. Neither you nor we shall have any claim for innocent or negligent misrepresentation based upon any statement in this Contract.

23.3 You may not assign or transfer any of your rights or obligations under this Contract, in whole or in part, without our prior written consent.

23.4 A person who is not a party to this Contract shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms.

23.5 If any court or competent authority finds that any provision of this Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Contract shall not be affected.

23.6 If any invalid, unenforceable or illegal provision of this Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

23.7 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

23.8 These Terms and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England.

23.9 The parties irrevocably agree that the courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

23.10 The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter. You should not act or refrain from acting on the basis of any content included in this site without seeking legal or other professional advice. The contents of this site contain general information and may not reflect current legal developments or address your situation. We disclaim all liability for actions you take or fail to take based on any content on this site.

23.11 The free offers listed on this site are offered on a Goodwill basis and are subject to availability. We will try to honour your free offer/s but are under no obligation to do so.

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Get In Touch

Twenti Ltd
Kemp House
152-160 City Road
London
EC1V 2NX

020 3998 3990
team@twenti.com

We help nonprofits increase awareness online.
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